Terms of service

Welcome to Belive.uk. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

---

1. About Us
This website is operated by BELIVE LTD., registered in England an Wales, with its registered company number 16680284.

If you have any questions, you can contact us at:  
Email: hello@belive.uk

---

2. Eligibility & Use of the Website
By using this website, you confirm that:
- You are at least 18 years old or using the site under the supervision of a legal guardian  
- You will not use our products or services for any unlawful purpose  
- You will not attempt to interfere with the security or functionality of the website  

We reserve the right to refuse service to anyone for any reason at any time.

---

3. Products & Information Accuracy
We make every effort to display our products, descriptions, ingredients, and nutritional information accurately.

However:
- Product images are illustrative and may differ slightly from the actual product  
- Packaging or formulations may change without prior notice  
- We do not guarantee that all information is error-free  

Customers are responsible for checking ingredient lists and allergen information before consumption.

---

4. Orders & Payment
- All prices are listed in GBP (£) unless stated otherwise  
- Payment must be made in full at checkout  
- Orders are subject to availability and acceptance  

We reserve the right to cancel or refuse any order, including in cases of pricing errors, suspected fraud, or stock issues. If payment has already been taken, a full refund will be issued.

---

5. Shipping & Delivery
We aim to dispatch orders promptly or within max. of 24h. Delivery times are estimates and may vary due to factors outside our control.

We are not responsible for:
- Delays caused by couriers  
- Incorrect delivery details provided by the customer  

Risk of loss or damage passes to you upon delivery.

---

6. Returns & Refunds
Our Returns & Refunds Policy forms part of these Terms. Please see refund policies terms.

---

7. Allergens & Dietary Information
Our products may contain or come into contact with allergens.

While we take reasonable care, we cannot guarantee products are free from traces of allergens due to manufacturing environments.

You are responsible for ensuring products are suitable for your dietary needs.

---

8. Intellectual Property
All content on this website — including text, images, logos, and designs — is owned by or licensed to us and is protected by intellectual property laws.

You may not reproduce, distribute, or use any content without our prior written permission.

---

9. Limitation of Liability
To the maximum extent permitted by law:
- We shall not be liable for indirect, incidental, or consequential losses  
- Our liability for any claim relating to products purchased from us shall not exceed the amount paid for the product  

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any rights that cannot be excluded under UK law.

---

10. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your personal data.

---

11. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the updated terms.

---

12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

---

If you have any questions about these Terms, please contact us at hello@belive.uk.