Shipping policy

Shipping Locations  
Ships from the UK - UK fulfilment. Secure checkout. We currently ship to addresses within the United Kingdom only.

Processing Time  
Orders are typically processed within 1 working day after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Times  
Estimated delivery times are provided at checkout and may vary depending on the courier. Please note that delivery times are estimates and not guaranteed.

Shipping Costs  
Shipping costs are calculated at checkout and displayed before you complete your purchase.

Delays & Issues  
While we do our best to ensure timely delivery, we are not responsible for delays caused by couriers, weather conditions, or other factors outside our control.

Please ensure your delivery address is correct. We cannot be held responsible for orders delivered to an incorrect address provided at checkout.

Damaged or Incorrect Orders  
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at hello@belive.uk, including your order number and clear photos of the issue.